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Level up communication and problem-solving skills to enhance relationships with your customers and your team, driving growth for others – and yourself.
Program overview
You’re the company’s representative to customers, cultivating new relationships while maintaining long-standing ones.
You’re an integral part of the revenue process and know exactly how to collaborate with customers to solve problems and ensure success.
But do you know how to leverage these same skills for yourself?
That’s where Highrise comes in.
We want to help you reposition your customer success skills so you can use them not just with your customers,
but to enhance your impact in the workplace, too.
Skills like negotiation, feedback, navigating difficult conversations,
and even small talk are all part of the package you use to drive customer success.
And they are the same skills you can draw on with your colleagues, your manager, and even upper management.
You’ll be better prepared to proactively streamline customer processes, collaborate cross-functionally,
and represent your value and impact to your team and beyond.
Highrise helps you improve important skills and reach your goals.
Submit your email and we'll send you our full set of case studies to help you better understand the outcomes that team members from Airtable, Meta, and Stripe have experienced with Highrise.
From our Syllabus
The Highrise Leadership Development Program includes research-backed strategies to improve self-awareness, enhance relationships in all parts of your life, and amplify your impact. We also include the tactical skills development and networking you need to reach the next level.
Use the theory of Positive Intelligence, developed by Shirzad Chamine at Stanford University, to develop strategies for redirecting your mindset to maximize your growth potential and your impact.
Nurture long-term relationships while growing your cross-functional network.
Leverage your mindset to connect more deeply & empathize with others.
Leading to: deeper relationships and collaborations that amplify your impact.
Building on your positive intelligence, connect to your values and learn to act in accordance with your future self.
Learn how to redirect your mindset when you hold yourself back from meeting your potential.
Practice taking important steps outside of your comfort zone to accelerate your growth.
Leading to: broadening your perspective and engaging strategic thinking to create solutions, prevent problems, and showcase your value.
Highrise has a full component of workshops and members-only events to drive personal growth and professional development. Come to as many as you like; we run 20-40 every month.
Elevate your communication skills with safe spaces to practice giving feedback, navigating difficult conversations, and enhancing 1:1s.
Implement time-tested negotiation strategies that help everyone feel like they’ve won.
Leading to: exceeding goals for your customers, your team, and yourself.
Exclusive access to our community of growth-minded, cross-functional professionals from diverse companies and backgrounds.
Practice for negotiations or presentations with our community and team of experts.
Network with customer success professionals from other companies to see how they’re turning problems into opportunities.
Leading to: strategically positioning yourself to advance as you create opportunities for your customers and your team.
Our coaches have worked with some of the very best companies around.
